We at Germin8 are proud to announce that Trooya, our newest product, has come out of its private beta phase and is now available to all globally. In its private beta, Trooya was used extensively and exclusively by a large telco, a large private bank, logistic companies and even by consumer facing government departments.
Prioritizing Your Customers for Responses.
Every customer is important, that goes without saying. However, a customer service agent needs to set a priority of its customers for responses and it matters a lot to the brand for enabling an efficient response management process. Now, the question is on what basis you will prioritize your customer. You need to invest a bit of your precious time to identify your customer. Here are a few parameters on which you can decide your priority-
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