Who paints the best shade of social customer service?

Paint manufacturing companies are busier than usual during the festival season, as people rush to purchase their products or services for renovating their homes. As customer chatter increases for these brands in October, we wanted to identify which brand’s social customer service excelled at managing customer concerns. Hence, we studied the Twitter conversations of Asian Read More…

Trooya now has Google Playstore support!

We are proud to announce that Trooya now supports data crawling and response support for Google Playstore reviews. For any customer who adds their Google Playstore account into Trooya, they would get reviews posted in the last 7 days as well as subsequent reviews on their tracker. While we had initially supported websites such as Read More…