What integrations do you support?

Trooya supports integration with major CRMs. You can choose to integrate with a CRM :
To enable your social media agents to automatically raise a ticket within your CRM system from Trooya and check on the status of any ticket raised through Trooya
To enable your backend resolution team to work on queries raised on social as well
To get consolidated metrics aggregated overall all your customer service touch-points
To keep all customer info aggregated in one place