Social media engagement is more than just responding to customers. It is about earning customer goodwill and winning brand loyalists.
Overview of Features
Features that were never invented before
Real time engagement
Interact with customers in real timeLearn More
Automated workflows that allow agents to work as teams to support customersLearn More
Intelligent customer engagement
Agents can engage with customers in an informed mannerLearn More
Analytics to improve performance
Make intelligent and informed decisions to improve speed, efficiency and qualityLearn More
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