Social media engagement is more than just responding to customers. It is about earning customer goodwill and winning brand loyalists.

Trooya

Social Media Helpdesk Benefits

Improve customer satisfaction

Speedy resolution through intelligent automated workflows.

Protect brand reputation

Identify and prioritize interactions with social media influencers.

Convert detractors into brand advocates

Identify your unhappy customers to delight them with your quick customer care responses.

Reduce costs of customer service

Analytics for improving productivity of teams and individuals.